Optum EMIS Web - Appointments, Workflow & Reception Management

Overview

This course is aimed at familiarising existing practice staff and members of the PCN workforce with core functions in EMIS Web, focusing on appointments, workflow management, and reception processes to support efficient day‑to‑day operations.

The course will be run virtually, using Microsoft Teams

Duration: 3 hour session with a break

Agenda

    • Appointment Book
    • Adding and amending Session Holder Filters
    • Creating and editing Slot Types
    • Creating and editing Embargoes
    • Managing DNA’s
    • Adding ad-hoc Session Templates
    • Creating and amending Sessions and Weekly Templates
    • Adding Session Templates to Planne
    • Holidays and Closures

    Workflow Manager

    • Workflow Configuration