Topic outline
- General
- The NHS App helps you to get well, stay well and manage your health care
The NHS App helps you to get well, stay well and manage your health care
The NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet to:
- order repeat prescriptions
- find NHS services
- view your GP health record
- get reminders and messages
- and much more …
It's free and available 24 hours a day, 7 days a week.
You can download the NHS App or find the same services on the NHS website: www.nhs.uk/nhs-app/
- Introduction to the NHS account and the NHS App
Introduction to the NHS account and the NHS App
Watch video - Introduction to the NHS account and the NHS App
NHS account on the NHS website walk through videos - Video guidance showing how to use the NHS account on the NHS website step by step. These videos show you how to navigate the NHS account on the NHS website and use its services.
- Start your Learning
Start your Learning
To complete a online training session CLICK HERE - NHS App Training - Online Learning
To book a training session CLICK HERE - NHS App Training
To watch the training session recording CLICK HERE - NHS App Training session recording
- How to register for NHS App
- NHS App Walk Through Videos
NHS App Walk Through Videos
Video guidance showing how to use the NHS App step by step.
These videos show you how to navigate the NHS App and use its services - NHS App walk through videos - NHS England Digital (videos listed below)
- The NHS App homepage
- How to find services near you on the NHS App
- How to use 111 on the NHS App
- How to order your repeat prescription on the NHS App
- How to see your GP health record on the NHS App
- How to see your Hospital referrals and appointments on the NHS App
- How to switch profiles on the NHS App
- NHS account on the NHS website walk through videos - NHS England Digital
How to use the NHS App #shorts
- NHS App Explainer - English (British Sign Language)
- NHS App Explainer - Somali
- NHS App Explainer - Romanian
- NHS App Explainer - Bengali
How to use the NHS App #shorts - YouTube
- What's on the homepage of the NHS App? | NHS #nhs #nhsapp
- How to find NHS services in the NHS App | NHS #nhs #nhsapp
- How to use 111 online on the NHS App | NHS #nhs #nhsapp
- How to see your GP record on the NHS App | NHS #nhs #nhsapp
- How to request your repeat prescription on the NHS App | NHS #nhs #nhsapp
- How to contact your GP surgery about a health problem on the NHS App | NHS #nhs #nhsapp
- How to send a message to your GP on the NHS App | NHS #nhs #nhsapp
- How to see NHS App messages and notifications | NHS #nhs #nhsapp
- How to switch profiles on the NHS App | NHS #nhs #nhsapp
- How to book a COVID-19 vaccine appointment | NHS #nhs #nhsapp
- NHS App Resources - NHS England Digital
- NHS App general promotional materials
NHS App general promotional materials
NHS App general promotional materials - NHS England Digital - Information and promotional materials to help people, including your patients, to get started with the NHS App.Promotional videos
Promotional video have been created by Norfolk and Waveney ICB and is available in both portrait and landscape view.
The video is available in different languages with subtitles Including the following languages:
British Sign Language (BSL)
Lithuanian
Polish
Portuguese
Romanian
- Set up a test patient
Set up a test patient
Set up a test patient - NHS England Digital - You should set up a test patient so that you can check how your appointments appear to patients in the NHS App.
The app works by connecting a patient to their GP record in your clinical system, so you need to set up a test patient in both the clinical system and the NHS App.
- NHS App dashboard - NHS England Digital
NHS App dashboard - NHS England Digital
NHS App dashboard - NHS England Digital - The NHS App reporting dashboard is provided by NHS England. It enables those working in the health and care system to see how many patients are using the NHS App across England, and which features they are using. This information can then support strategic decision making at all levels. It can be accessed by anyone with an Okta account.
- NHS App trouble shooting common issues guide
NHS App trouble shooting common issues guide
NHS App trouble shooting common issues guide - This guide covers troubleshooting common NHS App issues that patients may ask about, explaining further how the NHS App works in practice.
- Become an NHS App ambassador
Become an NHS App ambassador
As a face of the NHS App, you will be a passionate NHS staff member who understands how digital technology can improve care and people’s experiences of the NHS.
NHS App ambassadors champion the app among both colleagues and patients, promoting its many benefits and helping users to understand how to use the app’s features.
Ambassadors work across the NHS and are passionate about how digital technology can improve patient care. They come from various backgrounds and work across different settings, including clinical, admin, trusts and general practice.
How to become an NHS App ambassador
We are actively looking for ambassadors to get involved with the NHS App, you only need an NHS email to join. If you would like to become an NHS App ambassador, or if you have any questions, please get in touch: england.appambassadors@nhs.net.
If you do not work within the NHS, and don’t have an NHS email address, but work for a council, library, PPG, charity, university or just have a general interest in the NHS App, you can keep up to date with all things NHS App, by signing up to our external update.