NHS North West London

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Welcome to

The NWL Learning Hub

NHS App Training

Want to know how the NHS App works, its key features, how to support patients in using the NHS App, and the benefits to both patients and your practice, join our NHS App Training hosted via Microsoft Teams by the Primary Care Systems Training Team.21/07/2025 - 13:00 - 14:30pm BOOK YOUR PLACE - Click Here

Transgender Training Sessions Dr Joanna Lovett will be hosting Transgender training sessions for Clinical and Non-Clinical staff. This training will be to help improve primary care staffs knowledge and understanding of gender dysphoria, transgender and non-binary healthcare. The sessions are split into two 90 minute sessions. To book your place on the training session and to find further information, please click on the relevant link below:Transgender Healthcare for Clinical Staff Transgender Healthcare for Non Clinical Staff

Welcome

Important Updates

The North West London Learning platform is a free online application which can be accessed from anywhere.

It is a Learning Management System (LMS) which provides Primary Care Staff with training courses and resources
in one centralised location.

What we offer:

Mandatory Training – allocated dependent on job role
E-learning for Health (eLFH) courses
IT Skills Pathway – from basic digital literacy and skills through to advanced Microsoft Excel and Word training
Clinical System Training Courses - Emis and SystmOne
Training Resources and Videos

You can access all learning resources without logging on and will only need to log on when completing training or when
booking on to a training session.

Updated on 09/06/2025 - Status: Site is Active

FYI - SAFEGUARDING

Please see links below for further information:

Safeguarding Children Training
Safeguarding Adults Training

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For any queries/support please contact the IT Service Desk phone:

Tel: 0203 350 4050
Email: nhsnwl.servicedesk@nhs.net
IT Self-service Portal: IT Self Service Portal

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Course Catalogue

Emis

SystmOne

NWL Learning Hub Training

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Upcoming Sessions - Book your Place

Domestic Abuse Training for Primary Care

To enhance knowledge, skills and confidence in understanding Domestic Abuse (DA)

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NW London Training Hub - Education, Training and Workforce

North West London Training Hub is the ‘go to’ place for any information about primary care workforce, education and development. We aim to attract, develop, support and retain our health and social care professionals working across North West London.

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e-Referral Service (e-RS) events

Keep up-to-date with e-Referral Service (e-RS) events.

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Featured Courses

Sepsis Awareness Programme

This programme includes sessions aimed at both community-based healthcare professions as well as ...

Understanding Sexual Misconduct in the Workplace

This session provides information on what to do when approached for or engaged in a conversation ...

EMIS Web for Beginners

Overview

This course is aimed at familiarising new members of practice staff and members of the ...

Emis Web QOF Management

The course will be run virtually, using Microsoft Teams.

Duration: 2 hour including Q & A.

Agenda

Sm...

Emis Web Tasks

The course will be run virtually, using Microsoft Teams.

Duration: 1.5 hour including Q & A.

Agenda...

SystmOne for Administrators - EDI Links

Overview

What is EDI?

EDI is the link between GPs and Primary Care Support England (PCSE) ...

SystmOne e-RS Referral Worklist Training

Overview

By the end of this training session, you will be able to manage and action referrals made...

Transgender Healthcare for Non Clinical Staff

Each session duration is 90 minutes and be run virtually, using Microsoft Teams.

Important ...

Transgender Healthcare for Clinical Staff

Each session duration is 90 minutes and be run virtually, using Microsoft Teams.

Important ...

NHS App Training

Overview

By the end of this training session, you will understand how to successfully install ...

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New Training Resource
NEW NHS App Resources
NEW eRS Referral Layout
SystmOne Clinicians User Guide
F12 and EMIS Letter Archiving Webinar
SystmOne for Beginners User Guide
EMIS Web Registration Workflow

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Statutory and Mandatory Training Matrix

The matrix will outline the training that is mandatory by job role.

Statutory and Mandatory Training Matrix

This will outline the statutory and mandatory training required for all staff working in Primary Care healthcare settings. The UK Core Skills Training Framework (CSTF) defines nationally agreed learning outcomes and training delivery standards for the statutory and mandatory training topics.

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