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Welcome to

The NWL Learning Hub

**IMPORTANT** EMAIL NOTIFICATIONS UPDATE

I would like to extend my sincere apologies for the recent notifications that users have received via the NWL Learning Hub. These notifications pertain to the Safeguarding Children Level 3 course for all clinical staff, which has recently been added to the NWL Learning Hub.
A notice had been posted on the NWL Learning Hub to inform users of the safeguarding changes. The course update yesterday triggered these notifications. Notifications are sent when you or your staff members are either enrolled in a course or when courses are due for renewal. 
If you have received notifications for staff members who are no longer with your organisation, it is likely because their accounts have not been removed from your organisation on the NWL Learning Hub. Please inform us of any staff members who need to be removed, and we will be happy to assist with this. Once again, we apologise for the multiple notifications.
Kind Regards, 
NWL Training Team 
To log a call with the Service Desk, please contact 0203 350 4050 or nhsnwl.servicedesk@nhs.net

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Important Updates 

The North West London Learning platform is a free online application which can be accessed from anywhere.

It is a Learning Management System (LMS) which provides Primary Care Staff with training courses and resources
in one centralised location. 

What we offer:

  • Mandatory Training – allocated dependent on job role
  • E-learning for Health (eLFH) courses 
  • IT Skills Pathway – from basic digital literacy and skills through to advanced Microsoft Excel and Word training 
  • Clinical System Training Courses - Emis and SystmOne
  • Training Resources and Videos
You can access all learning resources without logging on and will only need to log on when completing training or when
booking on to a training session.

     

   

 

Updated on 19/05/2025 - Status: Site is Active

**SAFEGUARDING CHILDREN LEVEL 3 UPDATE**

IMPORTANT - Please see scrolling banner above regarding email notifications

We are in the process of assigning Safeguarding Children's Level 3 to Clinical roles. This will give you access from your 
'Record of Learning' to complete the training. Kindly note clinical staff may receive an email notification that the training 
has been assigned. If this training has been completed previously, rest assure the training dates will remain, Clinical staff will 
only receive an email if the training is required to be completed or expired. 

Please see links below for further information: 

  • Safeguarding Children Training
  • Safeguarding Adults Training

_______________________________________________

For any queries/support please contact the IT Service Desk phone: 

  • Tel: 0203 350 4050 
  • Email: nhsnwl.servicedesk@nhs.net 
  • IT Self-service Portal: IT Self Service Portal


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Course Catalogue

Course Catalogue

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Emis

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Upcoming Sessions - Book your Place

Domestic Abuse Training for Primary Care

To enhance knowledge, skills and confidence in understanding Domestic Abuse (DA)

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Mental Capacity Act Bite Size Training

Join us in raising awareness about the Mental Capacity Act - CNWL are presenting a series of lunchtime webinars covering different aspects of the MCA to both educate and raise awareness of the MCA in its 20th anniversary year, which will count towards safeguarding training hours.

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Featured Courses

Understanding sexual misconduct in the workplace

This session provides information on what to do when approached for or engaged in a conversation ...

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EMIS Web for Beginners

Overview

This course is aimed at familiarising new members of practice staff and members of the ...
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Emis Web QOF Management

The course will be run virtually, using Microsoft Teams.

Duration: 2 hour including Q & A.

Agenda

  • Sm...
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Transgender Healthcare for Non Clinical Staff

Each session duration is 90 minutes and be run virtually, using Microsoft Teams. 

Important ...

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Transgender Healthcare for Clinical Staff

Each session duration is 90 minutes and be run virtually, using Microsoft Teams. 

Important ...

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NHS App Training

Overview

By the end of this training session, you have a understanding of NHS App.

The course will...
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New Training Resource

NEW eRS Referral Layout
NEW SystmOne Clinicians User Guide 
NEW F12 and EMIS Letter Archiving Webinar 
NEW SystmOne for Beginners User Guide
NEW EMIS Web Registration Workflow

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Statutory and Mandatory Training Matrix

The matrix will outline the training that is mandatory by job role.

  • Statutory and Mandatory Training Matrix 

This will outline the statutory and mandatory training required for all staff working in Primary Care healthcare settings. The UK Core Skills Training Framework (CSTF) defines nationally agreed learning outcomes and training delivery standards for the statutory and mandatory training topics.


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Upcoming Events

Seminar eventEMIS Web Adding Users
Emis Web Adding Users
29 May 2025, 10:00 AM - 11:00 AM

Seminar eventEMIS Web e-RS Referral Worklist Training
EMIS Web e-RS Referral Worklist Training
4 June 2025, 10:00 AM - 12:00 PM

Seminar event SystmOne for Beginners (Practice & PCN staff)
SystmOne for Beginners
5 June 2025, 10:00 AM - 1:00 PM
Sign-up
 

Seminar eventEMIS Web for Beginners
EMIS Web for Beginners
6 June 2025, 10:00 AM - 1:00 PM
Sign-up
 

Seminar eventEmis Web Tasks
Emis Web Tasks
6 June 2025, 1:30 PM - 2:30 PM
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