Duration: 1 hour including Q & A.

Agenda

• Overview of Teams within SystmOne

• Configuration of Teams
• Creating a New Team
• Organisation preference settings
• Using Teams
• Task Management

Overview

This session is aimed at providing staff with an understanding of creating Word letters within SystmOne. 

Agenda 

• Create a Word Letter Template 
• Add Merge Fields
• Saving the Word Letter Template
• Accessing the Letter

Overview

By the end of this training session, you will be able to use the Systmone scanning functionality

Agenda

• Introduction to scanning - Overview of the Acquired Documents screen and functionality
• Processing a scanning document (forwarding/completing a scan)
  • Importing a document
  • Drag and Drop a document
  • Organising your batches
• Viewing a scanned document in a patient record
• Documents Inbox
• FAQs

Overview

The course will be run virtually, using Microsoft Teams.
Duration: 2 hours including Q & A.

Agenda 

• Worklists Overview
• How to action Worklist statuses
• Q & A

Overview

By the end of this training session, you will be able to use the e-RS functionality to make a referral within SystmOne which allows you to book an appointment , send referral letters and attachments to the consultant and how to manage the referral process. To achieve this, we will cover the following:

Duration: 2 hours plus Q & A

Agenda 

• How to initiate a NHS e-Referral (e-RS) within SystmOne (TPP) patient record integrated referral
• SystmOne Address Book & Referral Letters
• Referral Wizard - Make a Booking
• Appointment Booking – e-RS website
• Creating & Attaching a SystmOne Referral Letter
• Sending the Referral
• Logging on to the e-RS website
• Report Aid to Monitor Your Referrals in SystmOne
• Referral Pathways - SystmOne
• Address Book – SystmOne Users using the referral wizard
• Search for your Service using Specialty and Clinic Type
• Directory of services (DoS)
• e-RS Help
• e-RS Alerts
• Help & Support – NWL & Secondary Care

Overview

What is EDI?

EDI is the link between GPs and Primary Care Support England (PCSE) previously know as Health Authority (HA),  providing a two-way exchange of data covering Registration/Deduction changes. 

This course will navigate through each section of the EDI screen and gives you step by step instructions on how action and manage the 13 sections within the EDI links screen.  

The course will be run virtually, using Microsoft Teams
Duration: 1 hour 30 minutes plus Q & A

Agenda

Overview

This course is aimed at familiarising new members of practice staff and members of the new PCN workforce with the basic functions in the core areas of SystmOne

The course will be run virtually, using Microsoft Teams

Duration: 3 hour session with a break

Agenda

Overview

This course is for all clinical staff such as GPs, Pharmacists and Nurse / Nurse Prescribers particularly those that are new to their role and SystmOne.

The course will be run virtually, using Microsoft Teams

Duration: 3 hour session with a break

Agenda

• Appointment screen
• Arriving patients and starting consultations
• Booking follow up appointments

• Filtering information in the clinical record

• Clinical / Administrative Trees

• Using tabs and views to manage the tabbed journal

• Recording consultations
• Recording and using problems
• Entering numeric values and read codes
• Using the clinical templates

• Electronic prescribing
• Acute and repeat medication

Overview

By the end of this training session, you will have a better understanding of the SystmOne GP2GP processes by actioning GP2GP tasks and integrating the Electronic Health Record (EHR) transfers.

Agenda 

• GP2GP Introduction and smart card requirements
• GP2GP Transfer screens
• Integrating GP2GP Transfer
• GP2GP Tasks
• Degraded Data

Overview

By the end of this training session, you will be able to use ICE to create and manage Pathology and Radiology tests.

Agenda

• How to access ICE
• How to request a pathology and radiology test
• How to print a label
• Adjusting print margins for incorrect label printing
• How to View Results
• Managing Access Issues

Overview

This session is aimed at providing staff with an understanding of Prescribing within SystmOne.
Staff will still require specific role-based training and this is highly recommended.

Overview

This session is aimed at providing staff with an understanding of managing Recalls within SystmOne. Staff will still require specific role-based training and this is highly recommended.

Agenda 

• Managing Recall Types
  • The Recall Types screen
  • Creating a new Recall Type
  • Amending a Recall Type
  • Deleting a Recall Type
• Creating a new Recall Letter Template using Integrated Word
  • New Recall Letter Template – Blank Mail Merge document
  • New Recall Letter Template -  Import an existing Word document
• Managing Patient Recalls
  • Adding a recall to an individual patient record
  • Synchronising Recall Dates
  • Adding Recalls to Multiple Patient Records (From a Clinical Report)
• Monitoring patients who have an active recall
  • Reporting on Recalls – Recall Letter Generation
  • Generating a Recall Letter for an individual patient
  • Generating Recall Letters for multiple patients
• Managing Patients who have been seen

Overview

This training session will enable you to use the Patient Registration Wizard to search both the SystmOne database and the Spine to register a new patient at your practice and you will be able to amend a patient’s personal details.

Agenda

Overview

The course will be run virtually, using Microsoft Teams

This a dedicated page which provides a comprehensive list of links to external and internal resources relevant to SystmOne.

This page acts as a one stop shop for helpful content and links related to SystmOne.

Overview

By the end of this training session, you will be able to use the Task functionality in SystmOne.

Agenda

• Tasks
  • Sending tasks
  • Actioning, updating and completing tasks
  • Reporting on Tasks
• Messaging
  • Instant Messaging